If you already know your volume and languages, put them in and you will get a costed answer rather than a calendar link.
Most questions are answered faster by just running a job. The minimum top-up is $100.00, which covers 25 hour-long titles in a single language — enough to put real material through and judge the output for yourself.
Recognition covers around ninety languages, which is far more than the thirty-two we translate into. If your source is unusual, send us five minutes of audio and we will tell you honestly whether the accuracy is good enough for us to take your money.
Usually. Reading speed, line length, duration limits and gap rules are all configurable per account. Send the spec and we will tell you what we can and cannot match.
Fine. Media is deleted within minutes of transcription regardless, and we can sign a mutual NDA before you upload anything.
Failed jobs release the hold automatically and the ledger shows it. If that did not happen, tell us the job number and we will fix it the same day — we would rather refund an hour than argue about it.
Create an account, top up the wallet, and process a title you actually care about. A feature film in two languages costs about $16.00, so you can judge the output on real material rather than on a demo clip.